The Indian KitchenEcommerce & Food Ordering
Campus food ordering, run from one dashboard.
A student ordering platform and centralized administration system that helped campus food providers streamline operations and double order volumes across MIT Manipal.
Headline result
2X
increase in order volumes
- Client
- The Indian Kitchen, MIT Manipal
- Industry
- Food Ordering & Campus Commerce
- Platform
- Mobile App & Admin Dashboard
- Services
- Product Discovery · Mobile App Development · Admin Platform Development · Dashboard & Reporting
The story
- 01
Background
Managing food ordering across a university campus presents unique operational challenges. Students expect a fast and convenient ordering experience, while restaurants and food providers need efficient ways to manage menus, incoming orders, preparation workflows, and deliveries across having different Outlets in MIT.
The Indian Kitchen wanted to create a digital ordering experience that could serve the growing student community at MIT Manipal while improving operational efficiency behind the scenes.
- 02
The challenge
The objective was not just to build a food-ordering app.
The real challenge was creating a connected ecosystem that could serve students, restaurants, kitchen staff, and administrators through a single platform.
Key challenges included:
- Streamlining food ordering for students across campus
- Managing menus and offerings from a centralized system
- Tracking orders from placement to completion
- Coordinating delivery workflows efficiently
- Providing operational visibility through dashboards
- Supporting future growth in order volumes
The platform needed to simplify both the customer experience and backend operations.
- 03
Our approach
We designed both sides of the ordering journey together.
Students received a fast, mobile-first ordering experience designed for convenience, while administrators and food providers received a centralized platform to manage menus, orders, deliveries, and operational workflows.
Role-based access, order tracking, reporting, and dashboards ensured that all stakeholders could work from a single source of truth.
The Indian Kitchen
What we built
TIK Customer Mobile Application (iOS & Android)
Digital Food Ordering Platform
A dedicated mobile application enabling customers to discover outlets, explore menus, and conveniently place food orders.
Outlet & Menu Discovery
Browse food outlets, categories, and menus with search, filters, dietary preferences, item details, and pricing.
Seamless Ordering & Checkout
An intuitive cart and checkout experience with item customization, quantity management, coupon application, self-pickup, and delivery address management.
Secure Payment Integration
Razorpay integration supporting UPI, credit/debit cards, net banking, and Cash on Delivery.
Order Status Tracking & Notifications
Order confirmation, status updates, and push notifications to keep customers informed throughout the order lifecycle.
Customer Account & Order Management
Customer profile management, order history, repeat ordering, cancellation and refund flows, and ratings and reviews.
TIK Admin Web Panel (Outlet & Super Admin)
Centralized Multi-Outlet Management
A unified administration platform to manage multiple outlets, outlet settings, operating hours, delivery zones, and outlet-level configurations.
Live Order & Operations Management
Monitor incoming orders, accept or reject requests, update order statuses, and track order preparation with sound alerts for delayed orders.
Menu & Food Catalogue Management
Manage food categories, menu items, pricing, images, variants, add-ons, and item availability.
Employee & Role-Based Access Management
Manage employees and assign role-based permissions for Super Admin and outlet-level operations.
Payments, Coupons & Refund Management
Manage promotional coupons, create refund requests, and handle Super Admin approval workflows for online and cash refunds.
Business Dashboard & Reports
Access outlet and platform-level dashboards, along with key business reports like Total Sales, Self-Pickup, Customer-wise Orders, Block-wise Orders, and Refund Amount, etc., with Excel export and date filters.
The Indian Kitchen
A closer look
The results
The platform enabled campus food providers to handle increasing demand through a more structured and scalable operational model.
2X
increase in order volumes across the MIT Manipal campus
Additional outcomes
Faster ordering experience for students
Improved order management and tracking
Better visibility into operational workflows
Centralized administration for food operations
Scalable foundation for future growth
In their words
The design is simple, attractive, and very easy to use. We had many specific requirements, and the Codezyng team was always ready to meet with us to ensure that even the smallest details were taken care of. The app has been downloaded by a large number of Manipal University students and faculty, and they are very happy to use it.
Why it matters
Campus food operations require more than just online ordering. Success depends on efficiently managing menus, orders, deliveries, and operations while providing a seamless experience for students.
By connecting customer ordering and backend administration into a single platform, The Indian Kitchen created a scalable digital foundation capable of supporting growing demand and improving operational efficiency across campus.
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Ready to modernize food ordering operations?
Whether you're managing a campus food service, restaurant network, cloud kitchen, or delivery operation, we help organizations build connected digital platforms that simplify ordering and streamline operations.